About Us

Citizens Advice North Lancashire is a registered charity covering the Lancaster City Council District and is part of the national Citizens Advice network.

Our mission is to: 

  • Provide a service which is independent, impartial, confidential and free at the point of delivery

  • Provide the advice people need for the problems they face

  • Improve the policies and practices that affect people’s lives

Our vision is to:

Enable able to access the highest quality advice and support services that people need, via the channel they choose, regardless of where they live within North Lancashire and surrounding areas   

We value diversity, promote equality and challenge discrimination.

We Are a Charity