Partnership working

We work in partnership across our district

We work with partners across the private, public and third sector in Lancaster District to benefit our clients and help to get the best outcomes for them.

General Practitioners and the NHS

GPs across our area can refer clients into our service for help with things that may be impacting on their health and welfare. We regularly work with clients to help them to apply for disability benefits, get a blue badge or to access groups or services that might help make them feel better.


We are a major referrer for food banks in our District including Morecambe Bay Foodbank and The Olive Branch

The Poverty Truth Commission

Our CEO is a Civic Commissioner at the Poverty Truth Commission, working with other members to make sure that people with lived experience of poverty have their voices heard when it comes to designing and delivering our services.

The Lancaster District Food Poverty Alliance

Our CEO Helen is a member and former Chair of the Lancaster District Food Poverty Alliance, which forms a strategic view of how we should deal with food poverty in our District.

The Health Equity Commission

Citizens Advice North Lancashire is a contributor to the Lancashire and Cumbria Health Equity Commission which is being launched in late 2021.

The Manchester Law Centre

We work collaboratively with the Manchester Law Service so that our clients can access legal aid services when they need help.

Community Groups

We refer clients into, and receive referrals from, a wide range of community groups and local charities such as Positive Futures, Neuro Dropin, Galloways, CancerCare, LDHAS, MacMillan, Age UK, Stanleys, The Well, West End Impact, Global Link, Refugee Advocacy Information and Support (RAIS), as well as local schools, social workers, childrens centres and other statutory services and the Job Centre.

We Are a Charity