Case Studies

Citizens Advice is here to help everyone. Below you can read more about the kinds of issues we deal with, who we help and what the outcomes were.

Claire's Story

"I needed help with talking to my employer”

Claire didn't know who to talk to about problems at work. She said she was really glad she asked Citizens Advice for help.

Luke's story

"I needed help with my debts”

Luke lost his job in the pandemic and didn't know what to do about his debts

Yvonne's story

"I had to give up work because of my health”

Yvonne wasn't well and couldn't work any more, but she didn't know anything about the benefits system so she called Citizens Advice North Lancashire

We Are a Charity