Our expert advisers can provide training to your organisation or community group on a range of topics.
Contact out Training team leader Phil McGrath if you're interested in booking some training for your team: philm@northlancashirecab.org.uk
Book your place at one of our scheduled training sessions below:
Friday 16th January 2026 - Universal Credit Basics Training
Essential knowledge for anyone supporting people with Universal Credit
Are you working with individuals who claim Universal Credit—or who should be? Build your confidence and strengthen your skills with our Universal Credit Basics Training, designed for frontline workers, support staff, volunteers, and anyone who helps others navigate the benefits system.
What the Training Covers
✔️ What Universal Credit is — how it works and who can claim
✔️ UC eligibility rules & key claimant commitments
✔️ How payments are calculated (standard allowance, elements, deductions)
✔️ Digital claims: journals, verification, and maintaining the claim
✔️ Understanding assessments, sanctions & conditionality
✔️ Tips for supporting vulnerable claimants
✔️ Common pitfalls and how to avoid them
✔️ Useful tools, resources, and signposting options
Who Should Attend?
Housing and homelessness workers
Advice workers and support practitioners
Health & social care staff
Community groups and volunteers
Anyone new to benefits support
Why Attend?
Gain the practical knowledge you need to help claimants avoid mistakes, maximise their entitlement, and stay on track with their Universal Credit claim. Leave with clarity, confidence, and actionable tools.
More information and book your place here.
Friday 30th January 2026 - Basic Benefits Navigation Training
Empower yourself to confidently guide others through the benefits system
Are you supporting individuals who rely on public benefits? Do you want to better understand the system so you can provide clear, accurate guidance?
Join our Basic Benefits Navigation Training—perfect for frontline staff, volunteers, support workers, and anyone who frequently assists people with accessing benefits.
What You’ll Learn
✔️ Overview of the UK benefits system
✔️ Understanding eligibility and entitlement
✔️ Key benefits: Universal Credit, PIP, Housing Benefit & more
✔️ How to complete applications effectively
✔️ Supporting clients with evidence
✔️ Common barriers and how to overcome them
✔️ Practical tools, resources, and signposting tips
Who Should Attend?
Support workers
Advice workers
Housing staff
Health & social care professionals
Community volunteers
Anyone new to benefits navigation
Why Attend?
Gain confidence, reduce errors, and provide better outcomes for the people you support. Leave with practical skills you can use immediately.
Cost
This course is provided FREE of charge - a donation towards our costs is welcomed. More information and book your place here.
Friday 13th February 2026 - Personal Independence Payments and Attendance Allowance.
Learn how to confidently support people with disability-related benefits
Supporting individuals with health conditions or disabilities? This training gives you the essential knowledge to help them navigate Personal Independence Payment (PIP) and Attendance Allowance (AA)—two of the most important disability benefits in the UK.
What You’ll Learn
✔️ Purpose and structure of PIP & Attendance Allowance
✔️ Eligibility criteria and assessment rules
✔️ Understanding daily living & mobility activities (PIP)
✔️ Evidence gathering and completing forms effectively
✔️ Common reasons for refusals & how to support challenges
✔️ Special rules for terminal illness
✔️ Differences between PIP and Attendance Allowance
✔️ Practical tips and tools for supporting claimants
Who Should Attend?
Support workers
Advice and advocacy staff
Housing and homelessness teams
Health & social care professionals
Carer support services
Community volunteers
Why Attend?
Gain the confidence to help claimants present their needs accurately, avoid common mistakes, and improve the quality of applications and appeals. Leave with practical, real-world skills you can use immediately. More information and book your place here.
Wednesday 25th February 2026 - Understanding Sickness and Disablement Benefits.
Supporting people living with cancer often means helping them navigate the complex world of financial support. This focused training session will equip Macmillan professionals, health professionals and those supporting people living with cancer with the knowledge and confidence to guide individuals through Sickness and Disablement Benefits.
What the session covers:
Overview of key Sickness and Disablement Benefits
Eligibility criteria and application pathways
Understanding the relationship between treatment, work, and entitlement
Recent updates to legislation and policy
Practical guidance for supporting patients and families
Case studies and Q&A
Who should attend?
Macmillan nurses, support workers, advisors, and anyone involved in providing holistic support to people affected by cancer.
Why attend?
Ensuring patients access the financial support they’re entitled to can significantly reduce stress and improve wellbeing. This session strengthens your toolkit and enhances the support you offer.
More information and book your place here.
Friday 6th March 2026 - Benefits Navigation.
Empower yourself to confidently guide others through the benefits system
Are you supporting individuals who rely on public benefits? Do you want to better understand the system so you can provide clear, accurate guidance?
Join our Basic Benefits Navigation Training—perfect for frontline staff, volunteers, support workers, and anyone who frequently assists people with accessing benefits.
What You’ll Learn
✔️ Overview of the UK benefits system
✔️ Understanding eligibility and entitlement
✔️ Key benefits: Universal Credit, PIP, Housing Benefit & more
✔️ How to complete applications effectively
✔️ Supporting clients with evidence
✔️ Common barriers and how to overcome them
✔️ Practical tools, resources, and signposting tips
Who Should Attend?
Support workers
Advice workers
Housing staff
Health & social care professionals
Community volunteers
Anyone new to benefits navigation
Why Attend?
Gain confidence, reduce errors, and provide better outcomes for the people you support. Leave with practical skills you can use immediately.
Cost
This course is provided FREE of charge - a donation towards our costs is welcomed.
More information and book your space here.
Friday 13th March 2026 - Benefits for Families training
Essential knowledge for professionals supporting parents, carers & children
Do you work with families who may be missing out on vital financial support? Our Benefits for Families Training gives you the knowledge and tools to confidently guide households through the benefits and financial help available to them.
What the Training Covers
✔️ Key benefits for families: Child Benefit, Universal Credit elements, Child Tax considerations
✔️ Support for childcare costs (UC childcare element, Tax-Free Childcare)
✔️ Free School Meals, Healthy Start, School Clothing Grants
✔️ Disability-related benefits for children (DLA for children, linked entitlements)
✔️ Support for young parents, kinship carers, and separated families
✔️ Navigating changes of circumstances (new baby, separation, work changes)
✔️ Maximising income & avoiding common pitfalls
✔️ Practical signposting tools and resources
Who Should Attend?
Family support workers
Early help and social care staff
Housing and homelessness teams
School and nursery staff
Community and voluntary sector workers
Anyone supporting parents and children
Why Attend?
Strengthen your ability to help families increase their financial stability, access the right support at the right time, and reduce crisis situations. Leave with clear, practical guidance you can apply immediately.
More information and book your space here.
Friday 15th May 2026 - Personal Independence Payments and Attendance Allowance.
Learn how to confidently support people with disability-related benefits
Supporting individuals with health conditions or disabilities? This training gives you the essential knowledge to help them navigate Personal Independence Payment (PIP) and Attendance Allowance (AA)—two of the most important disability benefits in the UK.
What You’ll Learn
✔️ Purpose and structure of PIP & Attendance Allowance
✔️ Eligibility criteria and assessment rules
✔️ Understanding daily living & mobility activities (PIP)
✔️ Evidence gathering and completing forms effectively
✔️ Common reasons for refusals & how to support challenges
✔️ Special rules for terminal illness
✔️ Differences between PIP and Attendance Allowance
✔️ Practical tips and tools for supporting claimants
Who Should Attend?
Support workers
Advice and advocacy staff
Housing and homelessness teams
Health & social care professionals
Carer support services
Community volunteers
Why Attend?
Gain the confidence to help claimants present their needs accurately, avoid common mistakes, and improve the quality of applications and appeals. Leave with practical, real-world skills you can use immediately.
More information and book your space here.
Friday 22nd May 2026 - Basic Benefits Navigation Training
Empower yourself to confidently guide others through the benefits system
Are you supporting individuals who rely on public benefits? Do you want to better understand the system so you can provide clear, accurate guidance?
Join our Basic Benefits Navigation Training - perfect for frontline staff, volunteers, support workers, and anyone who frequently assists people with accessing benefits.
What You’ll Learn
✔️ Overview of the UK benefits system
✔️ Understanding eligibility and entitlement
✔️ Key benefits: Universal Credit, PIP, Housing Benefit & more
✔️ How to complete applications effectively
✔️ Supporting clients with evidence
✔️ Common barriers and how to overcome them
✔️ Practical tools, resources, and signposting tips
Who Should Attend?
Support workers
Advice workers
Housing staff
Health & social care professionals
Community volunteers
Anyone new to benefits navigation
Why Attend?
Gain confidence, reduce errors, and provide better outcomes for the people you support. Leave with practical skills you can use immediately.
Cost
This course is provided FREE of charge - a donation towards our costs is welcomed.
More information and book your space here.
